SteelTrak: Diagnosing & troubleshooting technical issues - NEWLY INSTALLED

This page is designed to assist with the diagnosis and troubleshooting of issues related to NEWLY INSTALLED SteelTrak machines only. If you have an older machine that has been in use for several years, please refer to this page instead >

Please look through the sections below to identify the issue that most closely matches your problem. You will find information on possible causes and guidance on how to resolve the issue.

SQUARING

Possible q’s

Usual reason & outcome

Where to find information

1a I cannot get my SteelTrak square

Very often this means an installation or squaring procedure issue. Start with checking the machine installation. Things to look out for with the machine set up are:
1. Uneven legs
2. Spine sitting on the floor
3. Not all bolts/screws have been tightened sufficiently
4. Incorrect angle of machine in relation to the wall

Once you are confident the machine is correctly installed use our instructions in the manual or the helpful video on how to square your machine, paying particular attention to the following points:
1. When checking the machines squareness the board used is at least 60cm x100cm (24″ x 36″)
2. When checking the machines squareness the board is turned laterally like the page in a book
3. When squaring the blade must sit in the bottom cut and then the board clamped
4. When squaring you are aimiing for the blade to be IN THE MIDDLE of the two top cuts after adjustment

Download and refer to section 4 of the manual >

Or use the video on how to square your SteelTrak machine >

CLAMP

Possible q’s	Usual reason & outcome	Where to find information
2A Clamp will not close fully 2B Clamp is out of alignment so will not close along the whole length	This may happen after transport and install and can mean the clamp bar has moved off its internal guides. Easily rectified using the quick easy guide.	See step 1 of the SteelTrak clamp troubleshooting guide >

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